News

Coppell, TX – June 14, 2023—Everyday, Sagent tackles customer’s toughest technical challenges.  From copper wire to fiber, from RF radios, microwave, and antennas to routers, circuit cards, and complex power supplies, Sagent creates innovative, customer-focused solutions.  With a much broader offering than ever before, enabled by investments in engineering talent and tools, Sagent is proud to announce the rebranding of its “repair operations center” as the Technical Solutions Center (TSC).

Led by Sagent’s Vice President, Curtis Faulkner, the state-of-the-art TSC, grew 57% during its most recent expansion to the facility in Coppell, Texas.  This is in addition to Sagent’s operations in Rialto, California.  Combined, Faulkner’s technical team operates over 33,000 square feet of solution-focused space using a wide range of capabilities, such as a full electrostatic discharge (ESD) environment, 3D design & rapid prototyping, automated precision radio frequency (RF) troubleshooting and repair tools, and extended environmental testing.

As a recent example of Sagent’s responsive technical capabilities, the TSC received antennas, designed/engineered a new comprehensive test plan, implemented a safe and efficient test program, and had the antennas back on the road within 15 days — far exceeding customer expectations in cost, schedule, and performance.

Most TSC programs go beyond standard depot repair services, a point the Sagent team wears like a badge of honor. Sagent’s VP of the TSC said, “The capability of our TSC has expanded over the twenty years that we have been supporting the communications and specialty electronics market. What started off as repair services has grown to include services such as engineering consulting, test process development, new product compatibility testing, and component redesign enabled by my high-quality team.”

The TSC is equipped with environmental testing chambers, core network emulators, automated rework systems, and robotic PCB probing systems, allowing Sagent’s team of certified technicians to perform functional system level testing and repair at a component level.

Sagent’s Chief Executive Officer, Bill Tart, stated, “The TSC has some of the industry’s most talented problem solvers.  The commitments in talent and the investments made in unique tools and infrastructure have been discriminators for Sagent as we are awarded more and more opportunities with some of the biggest carriers, OEMs, and equipment customers in the industry.  I’m always impressed when an organization can balance their absolute commitment to customer-focused solutions with their adherence to the processes and standards in the “trifecta” of TL9000/ISO 9001, ISO 14001, and ISO 45001.”

With the advanced technical infrastructure and the new name in place, Sagent’s Technical Solutions Center is ready to provide advanced technical services and support for your toughest challenges.

Coppell, TX – May 15, 2023.  Elizabeth Smith has been named as the Chief Financial Officer of Sagent LLC, bringing 16 years of financial leadership experience in the technology and industrial sectors to the next phase of Sagent’s growth.

At Sagent, a global provider of network and specialty electronics equipment, repair, and maintenance services, Elizabeth will be integral to developing and implementing strategy, driving technology solutions to create a responsive, value-add, and efficient finance department, and oversee the day-to-day and strategic financial operations of the company.

“I knew Elizabeth was the right person for Sagent’s next chapter just by the word choice on her resume,” Said Bill Tart, Sagent’s CEO. “Strategic problem-solving, elevated talent, leading, ownership, revamping, mentored, drove – all words which illustrate a passion for tackling tough problems and creating results – a perfect fit for the Sagent team.  We are excited to bring her depth and breadth of expertise to bear on our stakeholders’ biggest challenges and I look forward to working closely with such a great partner.”

“I’m thrilled to be joining the Sagent team and look forward to working with the team to drive growth, optimize financial performance, and build additional value for our stakeholders. I am impressed with Sagent’s strong track record of innovation and customer service, and I’m excited to be a part of its future success,” said Mrs Smith.

Prior to joining Sagent, Mrs Smith served in various Vice President of Finance and Corporate Controller roles in a number of software/technology companies, and most recently was the CFO at Briggs Industrial Solutions.  In these roles, Elizabeth led businesses through divestitures and spin-offs, re-engineered finance departments, and was a key executive creating and implementing corporate financial and operational strategies.  Smith holds a Bachelor of Business Administration from the University of Oklahoma and a Bachelor of Science in Accounting from Peru College.  She is a certified public accountant in the states of Texas and California.

About Sagent, LLC

Sagent helps customers lower the total cost of network ownership and risk of downtime. When there is a need to repair, reuse, replace, or resell network equipment, network operators get the advanced business analytics and network support services required to make the best decisions possible. Sagent takes a nothing-to-hide approach—no hidden data, no hidden risks, and no hidden agenda—so customers finally know what their network knows. That’s why companies in over 80 countries have turned to Sagent since 2001. Today we serve thousands of tier-one telcos, cable MSOs, Fortune 500s, and even the OEMs themselves, and our 130,000-square-foot facility ships more than two million parts per year. For more information about Sagent please visit Sagent.net.